Course: Understand SAP CRM 7.2 in SAP Netweaver for Beginners

This course is designed in SAP CRM 7.2 in SAP Netweaver. The content will benefit those who wantto work in any SAP CRM business role. The processes discussed applytomarketing professionals who wantto create campaigns and customer segments,sales professionals who create sales transactions,agents who workin an interaction center and solvecustomercomplaints and problems, or channel managers who createleads.